RETURNS & EXCHANGES

WE STRIVE TO ENSURE THAT YOU ARE COMPLETELY SATISFIED WITH YOUR PURCHASE. HOWEVER, WE UNDERSTAND THAT SOMETIMES A PRODUCT MAY NOT BE EXACTLY WHAT YOU EXPECTED. FOR THOSE INSTANCES, WE HAVE OUTLINED OUR RETURN POLICY BELOW.

RETURN ELIGIBILITY

RETURNS MUST BE INITIATED WITHIN 14 DAYS OF THE DELIVERY DATE. ITEMS MUST BE IN THEIR ORIGINAL, UNUSED CONDITION.

NON-RETURNABLE ITEMS

ITEMS THAT HAVE BEEN WORN, ALTERED, OR WASHED. ITEMS ON SALE.

HOW TO INITIATE A RETURN

- GO TO RETURNS CENTER AND SUBMIT YOUR RETURN REQUEST.
- ONCE YOUR RETURN REQUEST IS REVIEWED AND APPROVED, WE WILL PROVIDE YOU WITH A RETURN LABEL AND INSTRUCTIONS.
- SECURELY PACK THE ITEM AND USE THE PROVIDED INSTRUCTIONS TO FIND THE NEAREST DROP-OFF POINTS.

REFUNDS

REFUNDS WILL BE PROCESSED TO THE ORIGINAL METHOD OF PAYMENT WITHIN 7-10 BUSINESS DAYS OF RECEIVING THE RETURNED ITEM. PLEASE NOTE THAT SHIPPING COSTS ARE NON-REFUNDABLE.

EXCHANGES

IF YOU WISH TO EXCHANGE AN ITEM, PLEASE FOLLOW THE RETURN PROCESS AND PLACE A NEW ORDER FOR THE DESIRED ITEM.

CUSTOMER SUPPORT

FOR ANY QUESTIONS OR CONCERNS REGARDING YOUR RETURN, PLEASE CONTACT US AT INFO@BLUGE.COM. WE ARE HERE TO HELP AND ENSURE YOUR SHOPPING EXPERIENCE WITH BLUGE IS NOTHING SHORT OF EXCEPTIONAL.